Follow your child's day

The Live tab

The middle tab in the app is Live. On a booking day it shows:

• The booking status: Confirmed for Today, Checked In or Overtime
• Buttons to Message, Call or get Directions to the center
• Your child's allergies, diet, medications and emergency contact
• The latest care updates

On other days it shows your Next Booking, or Find Childcare if you have none.

Care updates

After check-in, the center can post updates during the day: meals, snacks, naps, diapers, activities, milestones, mood, medication, photos and notes. If something happens, the center records it as an incident, and you get a safety alert.

Tap View all on the Live tab, or Care Log on the booking, to see the whole day. At the end of the day there can be a Daily summary.

Message the center

Open the Messages tab. Each center has one conversation, with:

• A General thread for any question
• One thread for each booking, with your child's name and the date

You can send text and photos, or call the center. To start a conversation, open the center page and tap Message.

Updated on: 22/10/2026