Articles on: DropIn for Parents

How to book childcare

You book sessions that the center sets up, for example Morning, Afternoon or Full Day. You can book up to 90 days ahead.


Book a session


  1. Open a center page and tap Book Now.
  2. Select Date & Time. Choose Single Day or Multiple Days, pick the date, then pick a time slot. Each slot shows its hours and the price.
  3. Select Child. You can book more than one child at once.
  4. Select Room. Choose the room for each child's age group.
  5. Review & Confirm. Check the summary, add Notes for the Center if you want, and read the Child Care Services Agreement. Tick the box to agree.
  6. Tap Confirm & Pay.


You see Booking Confirmed! and a booking number. We also email you a confirmation and a PDF copy of your signed agreement.


Book several days


Choose Multiple Days, then tap the days, or use a quick pick such as Every Mon or Weekdays.


  • With Same time every day on, one time slot applies to every day.
  • Turn it off to pick a different time for each day.


Is my booking confirmed right away?


Yes. When your payment goes through, your booking is Confirmed. The center does not need to accept it.


Why can't I book?


  • Already has a booking on this date: your child already has a booking that day.
  • Age group not served by this center: the center has no room for your child's age.
  • No rooms available: try a different time slot.
  • Before you book checklist: verify your phone and add a child first. See What you need before your first booking.


Your bookings


The Bookings tab shows Upcoming, Active and Past bookings. Open a booking to:


  • See the Drop In QR code
  • Get Directions or Message Center
  • Add to Calendar
  • View the signed Child Care Agreement
  • Modify Booking or Cancel Booking



  • Change or upgrade a booking
  • Cancel a booking
  • Drop-off and pickup

Updated on: 22/10/2026

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