Articles on: DropIn for Parents

Prepaid packages

Some centers sell packages: you prepay a number of days and save on each booking.


Buy a package


  1. Open the center page. If the center sells packages, you see Buy a package.
  2. Choose a package and pay.


A package works only at the center where you bought it.


Use a package


When you book at that center, the package pays automatically. The summary shows Paid from your package.


A morning costs less than a full day, so the number of days in the app is an estimate. The package value goes down by the price of each session you book.


You cannot use a package and a coupon on the same booking.


If you cancel a booking


The value goes back to your package. The refund summary shows Back on your package.


Cancel a package


You can cancel a package for a full refund within 7 days of buying it, if you have not used a day. Open the package in your wallet and tap Cancel package. We refund you the way you paid.


After 7 days, or after you use a day, the package cannot be refunded.


Expiry


Each package has an end date. Open the package in your wallet to see the date and what happens to unused days.


Package statuses: Active, Used up, Expired or Cancelled.

Updated on: 22/10/2026

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