Turn on notifications

Turn on notifications so you know right away when a parent books, cancels or sends you a message.

On the phone app

After you sign in, the app shows a Turn on notifications card.

1. Tap Enable.
2. When your phone asks, allow notifications.

If you tapped Not now or blocked notifications, the card does not come back. Turn them on for the DropIn Center app in your phone's settings instead.

On a computer

When you sign in, you may see an Enable browser notifications card in the corner. Click Enable, then allow notifications when your browser asks.

You can also do it later:

1. Click your name at the bottom of the left sidebar, then click Settings.
2. Open the Notifications tab.
3. Under Browser notifications, click Enable.

When it works, you see On for this device. Do this on each computer and browser you use. To stop them, click Disable.

If you see Notifications are blocked in your browser, unblock them in your browser's site settings (the icon next to the address bar), then refresh the page.

Choose what you get

1. Open Settings, then the Notifications tab. On the phone app, tap More, then Settings.
2. For each category, turn Push and Email on or off: Bookings, Messages, Payments, Reviews, Marketing and System.
3. Tap Save Preferences.

Push covers both phone and browser notifications. Safety Alerts, such as incident reports and unauthorized pickup attempts, are always on and can't be turned off.

What triggers a notification

For example:

• A parent books with you.
• A parent cancels a booking.
• A parent sends you a message.
• You get a new review.

The bell

All your notifications also appear under the bell at the top of the screen. A red number shows how many are unread. Tap a notification to mark it as read, tap Mark all read to clear the count, or tap View all notifications to see the full list.

Need help?

Chat with us: click the chat bubble in the bottom-right corner, or click your name at the bottom of the left sidebar, then Help, then Contact support. On the phone, tap More, then Contact support.

Updated on: 22/10/2026