Complete your center profile

Your profile is what parents see on DropIn, so add your logo, a description and photos, and keep your business details up to date.

Find your profile

• Desktop: in the left sidebar, under Business, click Center Profile.
• Phone app: tap More in the bottom tab bar, then Center Profile.

The profile has four tabs: Overview, Photos, Activities and Enhancements.

Add your logo

1. On the Overview tab, tap Upload logo (or Replace logo).
2. Choose a PNG, JPG or WebP file. A PNG with a transparent background works best. For print, use a logo at least 300 pixels tall.
3. Drag the box to frame your logo. Pick Free or Square.
4. Optional: tap Remove background.
5. Tap Save logo.

Edit your name and description

On the Overview tab you can change Center Name, URL Slug (the last part of your page address), Type and Description (up to 2,000 characters). Tap Save Changes.

Add photos

1. Open the Photos tab and tap + Add Photo.
2. Choose a JPG, PNG or WebP file up to 10 MB.
3. Crop the photo, use Zoom if you need it, and add a caption if you want.
4. Tap Save Photo.

Your first photo becomes the Primary photo. To change it, tap the star on another photo. To change the order, drag a photo by its handle. To remove a photo, tap the trash icon, then Delete.

Activities and enhancements

On the Activities and Enhancements tabs, tap each item that your center offers. Each tap saves at once.

Business details

Business details are in a separate section:

• Desktop: in the left sidebar, under Business, click Business.
• Phone app: tap More, then Business.

It has these tabs:

• Business Info: choose Corporation / LLC or Individual / Sole Proprietor. A corporation must enter its Federal EIN. Add your Legal Representative. If you change the business type, some fields are cleared.
• Location: your facility address and billing address.
• Contact: the person parents and DropIn support should contact.
• License and Certificates: see "Verify your license".

Tap Save Changes on each tab.

Need help?

Chat with us: click the chat bubble in the bottom-right corner, or click your name at the bottom of the left sidebar, then Help, then Contact support. On the phone, tap More, then Contact support.

Updated on: 22/10/2026