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# Payments, cards and receipts

## How you pay

You pay in the app when you book. You can pay with:

- A credit or debit card
- **Apple Pay** (iPhone) or **Google Pay** (Android)
- **DropIn credits**, packages and free-day coupons, which apply automatically at checkout

Prices on the center page are per child, per session. DropIn does not add a booking fee to that price.

Payments are processed securely by Stripe. DropIn never stores your full card number.

## Manage your cards

Go to **Account > Billing > Payment methods**.

- **Add Payment Method** to add a card.
- **Set Default** to choose the card we charge first.
- **Remove** to delete a card.

Your default card pays anything that your DropIn credits do not cover.

## See your payments and receipts

Go to **Account > Billing**. The **Activity** list shows payments, late cancellation fees, no-show fees and credits.

Tap a payment to see the **Breakdown** (what you paid with credits and what with your card) and **Paid with**. Tap **View receipt** for the receipt.

## A payment failed

- Check that your card is valid and not expired.
- Try another card, Apple Pay or Google Pay.
- If it still fails, tap **Account > Contact support**.

## Related articles

- **DropIn credits and gift cards**
- **Cancel a booking and get a refund**