> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dropin.care/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Invite staff and set permissions

You can add team members to your center and choose which parts of the app each person can use.

## Open the Staff page

On a computer, click **Staff** in the left sidebar under **Business**. On the phone app, tap **More** in the bottom tab bar, then **Staff**.

Center owners can always open this page. Staff members need the **Manage Staff** permission.

## Invite a staff member

1. Tap **+ Add Staff Member**.
2. Enter their **First Name**, **Last Name** and **Email**.
3. Choose a **Position**: **Director**, **Teacher**, **Assistant**, **Front Desk** or **Marketing Agency**.
4. Set their **Permissions**. Tap a preset to fill in the usual set for a role, then tick or untick single boxes.
5. Tap **Send Invite**.

If the person already has a DropIn account, they are added to your team right away and can log in at center.dropin.care. If not, they get an invitation email.

Until they accept, they show under **Pending Staff** with the label **Invited** and the date. If the email could not be sent, the label says **Not invited**. Tap **Send Invite** or **Resend Invite** to try again. Tap **×** to remove a pending invite.

## What each permission allows

- **Manage Bookings**: make changes to bookings, such as canceling a booking.
- **Manage Rooms**: change your rooms.
- **Manage Schedule**: open **Pricing & Schedule** and **Packages**.
- **Manage Staff**: open **Staff** and invite or change team members.
- **View Financials**: open **Earnings & Payouts**.
- **Manage Profile**: open **Center Profile** and **Business**.
- **Marketing**: open **Marketing**.

Every staff member can open **Dashboard**, **Bookings**, **Clients**, **Messages** and **Reviews**. Pages a person cannot use do not show in their menu.

## Change a person's position or permissions

1. Find the person under **Active Staff** or **Pending Staff**.
2. Tap **Edit**.
3. Change the **Position** or the **Permissions**.
4. Tap **Save**.

## Remove access

1. Find the person under **Active Staff**.
2. Tap **Deactivate**, then confirm.

They lose access to the DropIn center app until you tap **Reactivate**.

## Need help?

Chat with us: click the chat bubble in the bottom-right corner, or click your name at the bottom of the left sidebar, then **Help**, then **Contact support**. On the phone, tap **More**, then **Contact support**.