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> Use this file to discover available pages before exploring further.
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# Drop-off and pickup

## Before you go

Make sure your child's **7 enrollment items** are done: the 5 forms, the birth certificate and the immunization records. Without them, the center cannot check in your child. See **Enrollment forms and documents**.

## Drop-off

1. Open the booking (or the **Live** tab) and tap **Drop In**.
2. Show the **Drop In QR Code** to the center staff. They scan it. You do not need to scan anything.
3. You see **You're checked in**.

The QR screen also shows your child's allergies, diet and medication, so staff can check them.

## Pickup

1. Tap **Pick Up** and show the **Pickup QR Code** to the staff. They scan it.
2. You see **Pickup confirmed**.

You can also tap **I picked up my child**.

## When someone else picks up

Only you or the emergency contact you authorized can pick up your child. You add this person in the **Emergency Contact & Authorized Pickup** part of the **Child Information** form. The person must be 18 or older and show a government-issued photo ID.

When another person arrives for pickup, the center may send you a **Confirm pickup** request. Check the name, then tap **Yes, confirm pickup**, or **No, this isn't right** if you do not know the person. Please answer quickly.

## Late for pickup?

See **No-shows and late pickups**.