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# How the free day offer works

Families you invite to DropIn get one free full day at your center, and this article explains who gets it and how it shows on a booking.

## Who gets the free day

A family gets one free full day at your center when they join DropIn in one of these ways:

- They enter your referral code, or scan your QR code, while they join.
- You already have them on your **Clients** list, and they join DropIn with the same email address or phone number. The email address or phone number must be verified.

Each family can get the free day at your center one time only. The free day expires 90 days after the family gets it.

## Who pays for the free day

Your center gives the free day. DropIn does not pay you for it. The value of the day comes off the parent's booking, so you do not earn for that day.

Think of it as a first visit that brings a new family to your center.

## See a free day on a booking

1. Open **Bookings** (left sidebar on a computer, bottom tab bar on the phone app).
2. Tap the booking.
3. Look at the **Pricing** section.

If the parent used the free day, you see a line called **Free day (coupon)**. It shows the amount taken off, marked "(comped by you)". The **Total** shows what the parent paid after the discount.

## Where families learn about the offer

- Your **Clients** page shows your referral code and QR code, with a reminder that every invited family gets a free day.
- If your center has the **Marketing** section, you can download a "1 free full day" flyer that prints with your invite code. See "Use the Marketing tools" for details.

## Related articles

- Share your referral code and QR code
- Manage your Clients list

## Need help?

Chat with us: click the chat bubble in the bottom-right corner, or click your name at the bottom of the left sidebar, then **Help**, then **Contact support**. On the phone, tap **More**, then **Contact support**.